Social Services


Due to the COVID-19, Social Services remains open, but is practicing social distancing. Therefore, as many interviews as possible are being conducted by phone. For SNAP or HEAP, please use to apply or telephone the Agency for further instruction. For any other assistance, please call (585) 786-8900, and further direction will be given. 

If you are sick, or have any symptoms of being sick, please refrain from coming into the office.  

Applications are available for pick-up or by mail. There is a drop-box available for any necessary items. 


Are you or someone you know having trouble making ends meet in this troubled economy? Help may be only a click away! Visit the New York State MyBenefits website. There you can obtain program information - see what programs you may be eligible for - and in some program areas even apply online! Don’t Delay, Visit Today!

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211 Get Connected - Get Answers2-1-1 WNY is your free and confidential link to health and human services. Every day, across Western New York, people just like you are looking for help. 2-1-1 WNY is here 24 hours a day, 7 days a week.

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